Trouble finding the compound on enamine store

I’ve been trying to access a few of the compound on the enamine real store, but i’ve been struggling a lot there seems to be a problem with the nommenclature

for example
compound m_275592____15865796____14139846____19064226
tranche DBCCDCCEADBADCBAAA

https://enaminestore.com/catalog?q=m_275592____15865796____14139846____19064226&inclusions=true

I also tried drawing the structure on the structure search tool of the enamine store and could not find it

there is no results any one faced the same probleme ?
i tried with a lot of other ligand and it happends often

best yann